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Retail & FMCG

In retail, a 1% improvement in forecast accuracy can mean millions in recovered margin. We build the demand intelligence, pricing engines, and customer models that move that needle.

From Shelves to Signals

Retail generates more transactional data than almost any other industry — and yet most retailers are still making inventory and pricing decisions based on last week's reports. The competitive advantage in modern retail is not having more data; it is making better decisions faster. That is the capability we build.

From per-SKU demand forecasting to real-time markdown optimization, we deploy production ML systems that integrate directly into your ERP, POS, and e-commerce platforms. Every model is monitored for drift, retrained on a rolling basis, and evaluated against actual business outcomes — not just held-out validation sets.

Retail Intelligence Comparison

CapabilityIndustry AverageLineEquation Deployed
Demand ForecastingRule-based, WeeklyML-driven, Daily per SKU
Price OptimizationManual & PeriodicReal-time Dynamic Pricing
Customer SegmentationRFM Static CohortsProbabilistic Lifetime Models
Inventory ShrinkagePost-hoc AuditPredictive Anomaly Detection

Retail AI Applications

Per-SKU Demand Forecasting

We deploy hierarchical time-series models — combining global trends with local store-level signals — to generate daily demand forecasts at the SKU-store level. The models incorporate promotional calendars, competitor pricing signals, weather effects, and macroeconomic indicators to produce 13-week rolling forecasts that merchandising teams can actually plan against.

Dynamic Pricing & Markdown Optimization

We build reinforcement learning-based pricing engines that continuously calibrate price points across channels to balance margin, velocity, and competitive positioning. For end-of-season clearance, our markdown optimization models sequence price reductions to maximise total recovered revenue — typically recovering 8–15% more per unit compared to manual markdown schedules.

Customer Lifetime Value Modeling

We replace static RFM segmentation with probabilistic customer lifetime value (CLV) models that score every customer on predicted future spend, churn probability, and channel preference — updated weekly. Marketing and CRM teams use these scores to personalise outreach, prioritise retention budgets, and identify high-potential customers who look dormant on traditional cohort metrics.